From the Bold Precious Metals website:
BOLD Precious Metals was founded in 2017 to provide a better alternative for both investors and collectors of precious metal coins and bullion. Through our relationships with mints and distributors throughout the world BOLD sources a wide variety of inventory at the very best prices.
We pass along the savings to our customers as with the best possible retail prices online.
Services / Products Available
E-commerce facility
Bullion Bars
Bullion Coins
Numismatic Coins
Investment/Retirement Vehicles
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Allegiance Gold
Art In Coins
Artour Sarkisov – :
On May 28 I purchased gold and silver coins, some of the coins were on presale with shipping date July 26.
On July 1st I received email from Bold, stating they don’t have one of the coins, so they will ship me incomplete order and they can refund me for that missing coin.
I said I would only accept the full order or a full refund. So Bold canceled my order and charged me fee.
How can Bold charge me fee, for a fault they made, hold my money for more than a month and then say they don’t have product that they sold me a month ago?
Instead of an apology and trying to fix this problem they simply charged me for their fault. Thank you!