From the iTrustCapital website:
We are amazed at how many people are unaware of the benefits of IRAs. It’s not just those in their 20’s and 30’s but in all age groups when it comes to the lack of knowledge of the incredible tax benefits offered by investing through IRAs. Our mission is to not only help those with existing retirement accounts but also educate those without retirement accounts to the tax deferred and tax free benefits of IRAs.
iTrustCapital is the leading digital asset IRA trading platform that allows clients to directly buy and trade cryptocurrencies and physical gold in real-time through their retirement accounts.
Services / Products Available
E-commerce facility
Bullion Bars
Bullion Coins
Numismatic Coins
Investment/Retirement Vehicles
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Daniel Alexander – :
I have been using iTrustCapital for 5-6 months, and have had very inconsistent results when it comes to adding cash funds to my account. 2 of the 5 deposits took several weeks to reach my account, the most recent issue has been 3 weeks, with little to no customer service feedback in my inquires. As far as once the money is there, and the ease of using the system, they are good, but being in limbo and not knowing where several thousand dollars are can be stressful, and I would have hoped for better customer service.
Update: Over 4 weeks now and still they can’t find my $6,000 I sent. I’ve had to send emails and messages through their system several times, repeating myself because I’ve been passed onto another customer service rep. I only started getting feedback once I used a direct email that I had in the past to another employee (the automated system may have just been redirecting my comments to an unassigned box, I don’t know). I hope they resolve this soon, but I’ve missed the BTC dip because of all of this.