top rated uk bullion dealer

Direct Bullion

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4.95 out of 5 based on 38 customer ratings

(38 reviews for Direct Bullion)

Direct Bullion

40 Bank Street
Canary Wharf
London
E14 9NR

0800 055 7050
 info@directbullion.com

VISIT WEBSITE

Direct Bullion in a Nutshell:

Direct Bullion are a leading UK and international precious metals dealer, specialising in work with High Net Worth individuals (HNWi)

Recognised as one of the world’s best precious metals companies in the HNWi sector by The Spear’s 500, Direct Bullion’s services go beyond tailored investment and diversification packages to the provision of ultra-secure safes and panic rooms for those who like to keep their gold close to hand.

Clients are able to buy online through their well-stocked e-commerce website or directly through one of their team of specialist brokers – and all under an industry leading “Price Match Promise”

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Direct Bullion Overviewspears500

Established in 2014, Direct Bullion are a trusted precious metals investments specialist, operating from a base in central London and serving clients across the UK and internationally.

Concentrating on providing a “gold standard” concierge investment service for clients who are used to the very best of everything, Direct Bullion have quickly gained a reputation as one of the world’s go-to services for confidential, tailored precious metals packages at surprisingly low-premiums.

Although best-known for their work with HNW individuals in the £1m+ investment range, Direct Bullion offers all clients the same high levels of service, low margins and insured UK delivery on all orders – whether a customer is buying a single coin or filling a vault.

On the subject of vaults, the Direct Bullion Safes Team supply safes, vaults and panic rooms from a stock of new and refurbished safes as well as fully bespoke custom vaulting and panic rooms – with clients from Windsor Castle and The Bank of England, to Chanel and Harrods.

Direct Bullion Products & Services

Click Images For More Information

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Selling To Direct Bullion

If you’re looking to sell your gold or silver coins or bars, then Direct Bullion are as happy to buy as they are to sell.

They guarantee to buy back any gold or silver that they sold to you for 95% of their value on the day you decide to sell and will also give you an offer price on bars and coins bought elsewhere, as well as scrap gold and silver.

Call For Current Prices     0800 055 7050

Direct Bullion are committed to environmental protection and are supporting The Ocean Clean Up project
 
Direct Bullion, with the help of its environmentally concious customers, is looking to raise as much money as possible to help contribute to The Ocean Clean Up.

Whether you round up your order to the nearest £1, £10, £100, £1000 or even £1,000,000 every donation will be received with the utmost gratitude.

 

From the Direct Bullion website:

Direct Bullion are a London based company specialising in the supply of Gold, Silver, Platinum and Palladium bars and coins.

Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in­house industry specialists who are on hand to assist customers and answer all of their questions.

Services / Products Available

availabilityE-commerce facility
availabilityBullion Bars
availabilityBullion Coins
availabilityNumismatic Coins
availabilityInvestment/Retirement Vehicles
availabilitySecure Storage / Vaulting

Company Trust Rating

Company established: 2014
Employees: 10-25
Full contact details:  contact details
Online reviews: A+

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Bullion.Directory rating: A+

Company Alerts

We are not aware of any alerts concerning this company.

 

Direct Bullion Inventory, Shipping & Offers

Metals Offered:
Gold, Silver, Platinum, Palladium
Brands Offered:
All Major Investment Grade Brands
Pricing:
Low Premium – Volume Wholesale
Local Pickup: availability
By Appointment
Domestic Shipping: availability
Insured Secure
International Shipping: availability
Insured Secure – Global

Special offers and discount codes

There are no current Direct Bullion discount codes or special offers available.

 

Website Product & Investment Information

The Direct Bullion website contains extensive product and investor information, with clear imagery and a useful zoom function across all e-commerce products.

Coins and bars are searchable and marked as Capital Gains Tax or VAT free as appropriate, making tax-efficient buying easier for Direct Bullion’s HNW and UHNW client base, who also enjoy significant discounts on volume purchases. With live pricing on products and an always visible LBMA spot price ticker, site users can time purchases to maximise metal purchases.

All legal policies and terms and conditions are clearly visible at all stages of the transaction process, with plain-English financial disclaimers as and when required.

Website Usability

As would be expected of a leading bullion dealer, the website is easy to use, clear and clean in design and layout with obvious navigation and all key areas are where they would be expected. All written copy is clear and easy to read being high contrast black or dark grey on white or light grey.

The site is fast loading and secure, running pages through an https SSL certificate, with a fully responsive layout allowing maximum clarity across all devices. There’s a high-contrast maxi-menu on desktop and pared down navigation on mobile and tablets.

 

Third Party Reviews of Direct Bullion

Direct Bullion reviews are extremely positive with many 5-star reviews across major independent review websites such as Feefo.

Direct Bullion Complaints

Bullion.Directory recommend that complaints should be made directly to Direct Bullion in the first instance – by calling their customer care line on 0800 055 7050 or via email through their secure contact form.

When doing business with Direct Bullion - please say you saw them in Bullion.Directory.

Read or add Direct Bullion reviews and ratings using the "reviews" tab above.

All Direct Bullion details are believed to be correct at the time of listing. Please report errors here.

 
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Video

 

Direct Bullion nationwide TV advert - claim your fee guide to buying Gold and Silver today

 

38 reviews for Direct Bullion

  1. Iain P
    5 out of 5

     – :

    By far, it’s the best gold company I’ve used. I have dealt with these guys since 2018 and never put a foot wrong, they are very friendly people who answer every single time. It’s the first time I’ve sold, I made a 70% profit in 5 years. It’s bar far the best investment I’ve made, probably in my life.

  2. Steve W
    5 out of 5

     – :

    Would highly recommend. This company gave excellent service from the moment I placed my first order right through to delivery. Great communication at every stage and I was really happy with my purchase.

  3. Janet
    4 out of 5

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    Couldn’t be happier with my coins but the delivery was a few days longer than I’d have liked

  4. anthony scatena
    5 out of 5

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    I have bought gold before but Direct Bullion have proven to be the most professional and better price deal across the market. Their customer service is excellent and they have patience they dont push you or rush you to buy. They first make sure you understand the market and all the other option. The encourgage with a small and divrse investement to try first. I wish I had their support back in 1998. I highly reccomended they provide other services such as siip, storage etc the delivery is very safe.

  5. Paul McC
    5 out of 5

     – :

    They say the age of customer service is dead, but I would disagree that is the case at Direct Bullion. I am a complete novice, and investing scrambles my brain, but I was never made to feel silly or undervalued; I felt appreciated the whole time. And I’ve called a handful of times, and there has always been someone to answer the phone. You have a customer willing to give you 5 stars.

    Thank you

  6. Garry Tucker
    5 out of 5

     – :

    Was very sceptical when contacting DB as my S&S portfolio was not working well for me, but having spoken with Garry Tuohy initially who explained things clearly and advised on the best options for purchase at that point in time, I felt confident enough to make my first purchase.That arrived as adivsed and within less than 1 month saw my first gains.

    Since then Garry and Sean McGrady have always been on hand to answer any questions and have provided details on new opportunities hence, I’ve just made my second purchase.

    Highly recommend DB and in particular Garry and Sean.

  7. Jason Baney
    5 out of 5

     – :

    Excellent service all round, I dealt with Garry Tuohy. He listened to what I was looking for then came up with a a few options and gave me a full break down of each option – so I knew exactly what I was buying. Couldn’t be more pleased with what I bought, I will be back for more I’m sure.

  8. P Howes
    5 out of 5

     – :

    Been using Direct Bullion for the last 4 years and find them a great company to use. Always answering the phone with any issues I may have. Products are always well received and I’ve made substantial profits.

  9. James Gordon
    5 out of 5

     – :

    As a new purchaser of gold bullion, I naturally had a lot of questions.

    I wanted to take control of my own pension pot so recently purchased some gold to invest into my SIPP.

    The staff at Direct Bullion couldn’t have been more helpful. They have a no nonsense approach and I appreciated not being given the “hard sell”.

    I will definitely be using this company again.

  10. ben coletta
    5 out of 5

     – :

    I don’t normally write a review but in this case I had to, very happy dealing with chris he is not pushy and takes his time to explain things and what to buy I wouldn’t go anywhere else very happy with my purchase, not like b** b****** were very pushy and kept phoning every day,

  11. J. Underwood
    5 out of 5

     – :

    Faultless, my account handler was brilliant and always there to help a novice like me. 10/10

  12. Paul Bee
    5 out of 5

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    Good company, happy with service.

  13. Steve Wright
    5 out of 5

     – :

    I have found Direct Bullion an excellent Company to deal with. My main contact is Brad, who keeps me updated with his very knowledgeable advice on the Financial and Bullion Markets and what may be a good purchase and and when it may be a good time to consider making a purchase.
    The service provided feels personal and is very professional, helpful but also very friendly.

  14. M Callis
    5 out of 5

     – :

    The best company I’ve used by a long shot, previously, I’ve purchased from all the big companies such as RM, BBP, Gold.co.uk, and Baird but Direct Bullion is far and away the best. The customer experience is actually up there with the best I’ve ever received. It’s up there with buying a car, they always make you feel great and never felt more comfortable, delivery was fast and the price was bob on.

  15. Mr & Mrs HOPPER.
    5 out of 5

     – :

    My wife and I are very impressed with the quality of the coins received, the detail and rating of the coins are of the highest spec,and that we thank Brad Greer,we are extremely pleased and grateful for effort and attention to detail made by Brad Greer.

  16. Sheila Palmer
    5 out of 5

     – :

    Chris was very helpful in explaining the process and approachable throughout, very personalised service whilst maintaining professionalism. Would highly recommend.

  17. Brian Faragher
    5 out of 5

     – :

    An excellent company with obvious high standards, clients well informed of market trends and buying opportunities. Mr Bradly Greer, who’s advice is invaluable, informs me of market conditions and the value of my portfolio.

    Many thanks Brad for all the time spent discussing my current business and further opportunities.

  18. Rick
    5 out of 5

     – :

    Good service been using this company a few years now my agent Brad is great packing is perfect to protect the coins as some are very valuable 😉

  19. Brian. Hamer
    5 out of 5

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    I have dealt with Direct Bullion for aprox 2years they have always given me their best advice and their best survice always kept me in the loop about gold and the best investment l cannot fault them

  20. Christine calvy
    5 out of 5

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    I have been buying since June 2022, I very happy and done the right thing, investing for the future. Brad has been very helpful what I buy and very friendly. great service

  21. Richard
    5 out of 5

     – :

    I’ve been an investor for just over a year now. A total novice to investing in gold!
    From the start everything has been clearly and professionally explained and backed up with excellent communications.
    I am very pleased with how everything has been handled and with the progress of the investments
    Thank you for excellent service

  22. Joan B
    5 out of 5

     – :

    Great to deal with and helpful to a fault

  23. Doug
    4 out of 5

     – :

    Happy with everything arrived fine and good rapping

  24. Jennifer
    5 out of 5

     – :

    Friendly, professional and efficient.

  25. Fiona George
    5 out of 5

     – :

    James Byrne you are a true asset to your company Direct Bullion, your telephone manner was excellent you explained perfectly about buying gold coins and which ones.

    I invested immediately and thank you for sending me information by post I have since bought 3 more coins suggested by Brad and he should sing your praises too.

    Will have no problem buying again and its thanks to you James!

  26. Graham
    5 out of 5

     – :

    My honest review I was stuck yesterday trying to get gold ,I was looking for a gold bar ,I tried gold bullion I couldn’t believe how much cheaper they were ,also it was very late I ordered a baird&co. bar at 5pm during lockdown and I received it the very next day I always thought direct bullion would be expensive with their adverts etc how wrong was I they were the cheapest price of all and how quickly and safely it arrived I had a map telling me where they were and how long it’ll be until arrival. Less than 24 hours later I have a baird & co gold bar the service was immaculate the staff were kind and generous I’d recommend DIRECT BULLION ,To any one wanting to buy gold, before you try other company’s

  27. Mark
    5 out of 5

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    Great company, lots of advice, know where you stand, and all questions answered

  28. Fernando
    5 out of 5

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    very good prices with an easy intuitive navigation interface I bought digital gold, AWG, and it was quickly available in my wallet, completely happy with purchase

  29. Portia
    5 out of 5

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    I’m a fairly new investor in bullion coins with no knowledge of gold coins on a whole, but after seeing an advert on TV and rang direct bullion and had spoken to two agents i was automatically click with Agent Clive who not just educated me on coins but had the time and patience to answer all my silly questions I had.

    I would pride the team of Direct Bullion very friendly and helpful in getting my gold to me on time, I did had to wait a bit longer for my first batch due to covid. But never the less I am well pleased of the long term relation building I will be having with Clive and the team in the coming future. Keep up the great work guys. Portia

  30. Mark Perkins
    5 out of 5

     – :

    I was interested in purchasing some AWG and Direct Bullion made the whole process so simple and quick. Great service and was literally instant! Thanks DB as always.

  31. David Fullen
    5 out of 5

     – :

    Many thanks to James and Clive for their help and direction which due to the coronavirus was made difficult at times. Both were very polite and guided us through every step of the process of our investment of which we are highly delighted.

    Excellent service, fantastic product.

  32. Bob P.
    5 out of 5

     – :

    I was very pleased with the highly Professional ,friendly, effective and efficient service rendered to me by Direct Bullion

    Messrs. Mo and Jamie who were particularly adept and skilled in advising and supporting me. I would recommend your company to ANYONE with an interest in your product and who wished to be treated like a valued customer as I was.

    Well done!

  33. MS
    5 out of 5

     – :

    Excellent service. Very quick delivery. Would highly recommend.

  34. Oscar Soana
    5 out of 5

     – :

    Excellent service after sale advice. Personal service great.

  35. J. Jones
    5 out of 5

     – :

    The best metals company I’ve bought from.

    Repeat buyer. Again delivered in double quick time. Love the new website. So easy to use. What I like most though is the ability to ask any question I want and I get an honest opinion.

    Happy to keep using these as I’ve been conned before and I really feel these guys are honest. 10/10

  36. James Jones
    5 out of 5

     – :

    Outstanding as always. My only slight gripe is that normally I get the coins in a day or two from ordering. I had to wait an extra 3 days for this delivery. I was refunded my next day postage fee, which was accepted. I do appreciate that it was the start to the new year but normally the service is so fast, was just a little put out waiting the extra couple of days. Other than that. Great as always, think it’s my 8th purchase, so will keep on using you guys.

  37. Luke Parry
    5 out of 5

     – :

    I don’t normally write reviews, however after my experience with Direct Bullion, I felt compelled to do so.

    Having recently decided to invest some capital in gold, my friend refereed me to Direct Bullion.

    I hadn’t done this before so I made contact with the team and they talked me through the process. After some expert advice, I knew exactly what I needed to do, and was able to buy what I needed with complete confidence.

    Nothing was too much for them and I genuinely felt that I was getting guidance that was right for me and my circumstance.

    In short, if you need real experts who have your best interests at heart, go with Direct Bullion.

  38. Mr Newnham
    5 out of 5

     – :

    EVERYTHING THAT WAS PROMISED WAS DELIVERED, QUICK EASY, PLANNING TO USE DIRECT BULLION AGAIN

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