Direct Bullion

4.94 out of 5 based on 17 customer ratings

(17 reviews for Direct Bullion)

Direct Bullion

Level 1, Devonshire House
One Mayfair Place
London W1J 8AJ

0800 055 7050


Direct Bullion in a Nutshell:

Direct Bullion are a leading UK and international precious metals dealer, specialising in work with High Net Worth individuals (HNWi)

Recognised as one of the world’s best precious metals companies in the HNWi sector by The Spear’s 500, Direct Bullion’s services go beyond tailored investment and diversification packages to the provision of ultra-secure safes and panic rooms for those who like to keep their gold close to hand.

Clients are able to buy online through their well-stocked e-commerce website or directly through one of their team of specialist brokers – and all under an industry leading “Price Match Promise”

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Direct Bullion Overviewspears500

Established in 2014, Direct Bullion are a trusted precious metals investments specialist, operating from a base in central London and serving clients across the UK and internationally.

Concentrating on providing a “gold standard” concierge investment service for clients who are used to the very best of everything, Direct Bullion have quickly gained a reputation as one of the world’s go-to services for confidential, tailored precious metals packages at surprisingly low-premiums.

Although best-known for their work with HNW individuals in the £1m+ investment range, Direct Bullion offers all clients the same high levels of service, low margins and insured UK delivery on all orders – whether a customer is buying a single coin or filling a vault.

On the subject of vaults, the Direct Bullion Safes Team supply safes, vaults and panic rooms from a stock of new and refurbished safes as well as fully bespoke custom vaulting and panic rooms – with clients from Windsor Castle and The Bank of England, to Chanel and Harrods.

Direct Bullion Products & Services

Click Images For More Information



Selling To Direct Bullion

If you’re looking to sell your gold or silver coins or bars, then Direct Bullion are as happy to buy as they are to sell.

They guarantee to buy back any gold or silver that they sold to you for 95% of their value on the day you decide to sell and will also give you an offer price on bars and coins bought elsewhere, as well as scrap gold and silver.

Call For Current Prices     0800 055 7050

Direct Bullion are committed to environmental protection and are supporting The Ocean Clean Up project
Direct Bullion, with the help of its environmentally concious customers, is looking to raise as much money as possible to help contribute to The Ocean Clean Up.

Whether you round up your order to the nearest £1, £10, £100, £1000 or even £1,000,000 every donation will be received with the utmost gratitude.


From the Direct Bullion website:

Direct Bullion are a London based company specialising in the supply of Gold, Silver, Platinum and Palladium bars and coins.

Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in­house industry specialists who are on hand to assist customers and answer all of their questions.

Services / Products Available

availabilityE-commerce facility
availabilityBullion Bars
availabilityBullion Coins
availabilityNumismatic Coins
availabilityInvestment/Retirement Vehicles
availabilitySecure Storage / Vaulting

Company Trust Rating

Company established: 2014
Employees: 10-25
Full contact details:  contact details
Online reviews: A+

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Bullion.Directory rating: A+

Company Alerts

We are not aware of any alerts concerning this company.


Direct Bullion Inventory, Shipping & Offers

Metals Offered:
Gold, Silver, Platinum, Palladium
Brands Offered:
All Major Investment Grade Brands
Low Premium – Volume Wholesale
Local Pickup: availability
By Appointment
Domestic Shipping: availability
Insured Secure
International Shipping: availability
Insured Secure – Global

Special offers and discount codes

There are no current Direct Bullion discount codes or special offers available.


Website Product & Investment Information

The Direct Bullion website contains extensive product and investor information, with clear imagery and a useful zoom function across all e-commerce products.

Coins and bars are searchable and marked as Capital Gains Tax or VAT free as appropriate, making tax-efficient buying easier for Direct Bullion’s HNW and UHNW client base, who also enjoy significant discounts on volume purchases. With live pricing on products and an always visible LBMA spot price ticker, site users can time purchases to maximise metal purchases.

All legal policies and terms and conditions are clearly visible at all stages of the transaction process, with plain-English financial disclaimers as and when required.

Website Usability

As would be expected of a leading bullion dealer, the website is easy to use, clear and clean in design and layout with obvious navigation and all key areas are where they would be expected. All written copy is clear and easy to read being high contrast black or dark grey on white or light grey.

The site is fast loading and secure, running pages through an https SSL certificate, with a fully responsive layout allowing maximum clarity across all devices. There’s a high-contrast maxi-menu on desktop and pared down navigation on mobile and tablets.


Third Party Reviews of Direct Bullion

Direct Bullion reviews are extremely positive with many 5-star reviews across major independent review websites such as Feefo.

Direct Bullion Complaints

Bullion.Directory recommend that complaints should be made directly to Direct Bullion in the first instance – by calling their customer care line on 0800 055 7050 or via email through their secure contact form.

When doing business with Direct Bullion - please say you saw them in Bullion.Directory.

Read or add Direct Bullion reviews and ratings using the "reviews" tab above.

All Direct Bullion details are believed to be correct at the time of listing. Please report errors here.

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Direct Bullion nationwide TV advert - claim your fee guide to buying Gold and Silver today


17 reviews for Direct Bullion

  1. Joan B
    5 out of 5

     – :

    Great to deal with and helpful to a fault

  2. Doug
    4 out of 5

     – :

    Happy with everything arrived fine and good rapping

  3. Jennifer
    5 out of 5

     – :

    Friendly, professional and efficient.

  4. Fiona George
    5 out of 5

     – :

    James Byrne you are a true asset to your company Direct Bullion, your telephone manner was excellent you explained perfectly about buying gold coins and which ones.

    I invested immediately and thank you for sending me information by post I have since bought 3 more coins suggested by Brad and he should sing your praises too.

    Will have no problem buying again and its thanks to you James!

  5. Graham
    5 out of 5

     – :

    My honest review I was stuck yesterday trying to get gold ,I was looking for a gold bar ,I tried gold bullion I couldn’t believe how much cheaper they were ,also it was very late I ordered a baird&co. bar at 5pm during lockdown and I received it the very next day I always thought direct bullion would be expensive with their adverts etc how wrong was I they were the cheapest price of all and how quickly and safely it arrived I had a map telling me where they were and how long it’ll be until arrival. Less than 24 hours later I have a baird & co gold bar the service was immaculate the staff were kind and generous I’d recommend DIRECT BULLION ,To any one wanting to buy gold, before you try other company’s

  6. Mark
    5 out of 5

     – :

    Great company, lots of advice, know where you stand, and all questions answered

  7. Fernando
    5 out of 5

     – :

    very good prices with an easy intuitive navigation interface I bought digital gold, AWG, and it was quickly available in my wallet, completely happy with purchase

  8. Portia
    5 out of 5

     – :

    I’m a fairly new investor in bullion coins with no knowledge of gold coins on a whole, but after seeing an advert on TV and rang direct bullion and had spoken to two agents i was automatically click with Agent Clive who not just educated me on coins but had the time and patience to answer all my silly questions I had.

    I would pride the team of Direct Bullion very friendly and helpful in getting my gold to me on time, I did had to wait a bit longer for my first batch due to covid. But never the less I am well pleased of the long term relation building I will be having with Clive and the team in the coming future. Keep up the great work guys. Portia

  9. Mark Perkins
    5 out of 5

     – :

    I was interested in purchasing some AWG and Direct Bullion made the whole process so simple and quick. Great service and was literally instant! Thanks DB as always.

  10. David Fullen
    5 out of 5

     – :

    Many thanks to James and Clive for their help and direction which due to the coronavirus was made difficult at times. Both were very polite and guided us through every step of the process of our investment of which we are highly delighted.

    Excellent service, fantastic product.

  11. Bob P.
    5 out of 5

     – :

    I was very pleased with the highly Professional ,friendly, effective and efficient service rendered to me by Direct Bullion

    Messrs. Mo and Jamie who were particularly adept and skilled in advising and supporting me. I would recommend your company to ANYONE with an interest in your product and who wished to be treated like a valued customer as I was.

    Well done!

  12. MS
    5 out of 5

     – :

    Excellent service. Very quick delivery. Would highly recommend.

  13. Oscar Soana
    5 out of 5

     – :

    Excellent service after sale advice. Personal service great.

  14. J. Jones
    5 out of 5

     – :

    The best metals company I’ve bought from.

    Repeat buyer. Again delivered in double quick time. Love the new website. So easy to use. What I like most though is the ability to ask any question I want and I get an honest opinion.

    Happy to keep using these as I’ve been conned before and I really feel these guys are honest. 10/10

  15. James Jones
    5 out of 5

     – :

    Outstanding as always. My only slight gripe is that normally I get the coins in a day or two from ordering. I had to wait an extra 3 days for this delivery. I was refunded my next day postage fee, which was accepted. I do appreciate that it was the start to the new year but normally the service is so fast, was just a little put out waiting the extra couple of days. Other than that. Great as always, think it’s my 8th purchase, so will keep on using you guys.

  16. Luke Parry
    5 out of 5

     – :

    I don’t normally write reviews, however after my experience with Direct Bullion, I felt compelled to do so.

    Having recently decided to invest some capital in gold, my friend refereed me to Direct Bullion.

    I hadn’t done this before so I made contact with the team and they talked me through the process. After some expert advice, I knew exactly what I needed to do, and was able to buy what I needed with complete confidence.

    Nothing was too much for them and I genuinely felt that I was getting guidance that was right for me and my circumstance.

    In short, if you need real experts who have your best interests at heart, go with Direct Bullion.

  17. Mr Newnham
    5 out of 5

     – :


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