AvaTrade Gold Trading

ABC Bullion

2.82 out of 5 based on 11 customer ratings

(11 reviews for ABC Bullion)

ABC Bullion

Suite 30 Level 6
88 Pitt Street
NSW 2000

Tel: 1300 361 261

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From the ABC Bullion website:

Trading continuously since 1972, ABC Bullion is Australasia’s largest independent bullion dealer.

Our brand of precious metal is widely regarded as one of the cornerstones of the Australian physical gold trading system.

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Services / Products Available

availabilityE-commerce facility
availabilityBullion Bars
availabilityBullion Coins
availabilityNumismatic Coins
availabilityInvestment/Retirement Vehicles

Company Trust Rating

Company established: 1972
Employees: 50-100
Full contact details:  contact details
Online reviews: A+
Bullion.Directory rating: A+

Company Alerts

We are not aware of any alerts concerning this company.

In a Nutshell:

ABC Bullion is part of the Pallion group of companies, with ABC Bullion being one of the best known Australian bullion brands, not just within the native market but worldwide. ABC Refinery (the producer of all ABC Bullion branded products) are LBMA accredited for good delivery of gold, further proof of the quality for which their products are renowned.

When doing business with ABC Bullion - please say you saw them in Bullion.Directory.

Read or add ABC Bullion reviews and ratings using the "reviews" tab above.

All ABC Bullion details are believed to be correct at the time of listing. Please report errors here.

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11 reviews for ABC Bullion

  1. sylvia guenther
    1 out of 5

     – :

    Disgusting service lucky i only bought only a small amount just to see what i was dealing with it took 8 days to ship they did send an email telling me it was shipped but no approximate time and the minute i had to pop to the shop they came and went it was then taken to the local newsagent.
    Im lucky that i received it but when your paying $50 for delivery to not give an approximate time window and then to leave it at a newsagent is not ok. I will never purchase from them again.

  2. Chris
    1 out of 5

     – :

    Absolute shambles, non existing customer service. They dont reply my emails, only threatened with penalty fees and legal action. Just because I asked for a clear explanation of shipping fees which are not clearly stated on their website. In the meantime I paid $4,453 on gold bars on 05/April and as today 19/April not received. This is just unreal, these people shouldnt be trading precious metals with such poor management

  3. paul carter
    1 out of 5

     – :

    Worst customer service – have purchased many Pool allocated metals from ABC over 6 months – the PDF files they send for invoices are always blank and i have to request another copy everytime – one deposit never got added into my account after 14 days i had to ring them to tell them — then 10 days ago i purchased 10oz silver bars and never got the tracking number and even paid that same day without waiting for the blank invoiced to be sent – I have emailed requesting 3 answers to one order issue and received 1 answer at a time over 4 days.. I have had a much better trading relationship with a business in melbourne over the same period of time and will continue to spend my hard earned there instead – I am now going to remove all my Pool allocated funds from ABC and deposit them elsewhere..

  4. Mario
    5 out of 5

     – :

    I’ve now bought gold and silver from ABC and my experience has been excellent. Their website is easy to use for purchasing, communication is good and the product is stunning. My second order, I bought 1kg silver bullion. Not only are they individually serial coded, but they come with matching certificates and the finish is just beautiful, just like they show on their website. They also come in individual velour pouches. I’m wrapped. My Perth Mint didn’t even come serial coded or with a certificate. I was able to track my order using the “Shop” app, which was incredibly simple and came within a couple of weeks. There were a couple of hiccups when I ordered online. For some reason I was sent two invoices for the same order. But I called them up and they removed one of the invoices without fuss. Not sure why others have had problems, but they were nothing but super polite and accommodating. I will definitely keep using them for future orders.

  5. Dissapointed
    1 out of 5

     – :

    One of the absolute worst companies I have ever had to deal with. A week after funds clearing still no order, no shipping details, just empty unfullfilled promises and repeated lies.

  6. John Banner
    5 out of 5

     – :

    received recent order despite a couple issues with website it all went through well, 1/2oz buttons and cast 1oz gold are beautiful, securely packaged and shipped. Must-haves in any stack

  7. Adam
    1 out of 5

     – :

    Poor customer service. I was withdrawing my position as metals was not the investment portfolio type for me and they called me about an invoice I allegedly hadn’t payed from 12/08/2020 which I had not received but it was “in the system” and threatened legal action if I did not pay it or pay the $330 “cancellation” despite the fact the operator said they do not cancel orders. ABC Bullion could not prove “the system” had even emailed me the order or attempt to trace it in the first place.

  8. Ezra
    1 out of 5

     – :

    Worst customer service I have ever experienced, very rude, awful communication skills. Never ever again would I shop with ABC online. Beware they will threaten you with legal action if you accidentally place a duplicated order due to ridiculously slow system.

  9. Me bro
    5 out of 5

     – :

    ABC were my first transaction in precious metals and remain one of the easiest and most reliable. Competitive prices, great online service. Have been burned at other suppliers but ABC always come through so I keep coming back. In a word, solid.

  10. MS
    5 out of 5

     – :

    Great to see ABC Bullion getting the acclaim they deserve, have been a happy customer for 5 years now. Really wish I’d seen the vote before it was closed but you’d still have won anyway!

  11. Steve
    5 out of 5

     – :

    Deserving winners. Very friendly company, helpful staff and efficient handling of all orders.

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