Goldco Review – Fast Stats:
Goldco Overview
Goldco are one of America’s top precious metals dealers operating nationally across the US from their headquarters in sunny California.
Although they provide general precious metals investment and storage services, their true specialty is in the provision of Gold IRAs – over 95% of the gold and silver they sell is held securely within a self-directed IRA.
Consistently among the highest rated bullion dealers in America, Goldco are our 2024 Top Choice Dealer for Gold IRAs.
Goldco’s Main Services
Goldco sell precious metals bars and coins, either as part of a Gold IRA, within secure vaulting or directly to customer’s homes – in all cases the metals helping to protect an investor’s wealth through their long-proven use in diversifying and hedging an investor’s assets.
Having established themselves as market leaders in the Gold IRA field, this is now their principal area of operation and they provide a full concierge service. From opening new IRA accounts or performing IRA rollovers / transfers, to arranging ultra-secure storage and custodian services – Goldco then delivers the highest quality investment-grade gold, silver, platinum and palladium bullion directly into customer accounts.
For those simply looking for a reliable and trustworthy precious metals dealer, they will of course direct supply their full range of metals to your home or arrange high-security storage at a choice of industry-leading facilities – and their team of over 60 highly trained precious metals experts are always happy to discuss any aspects of your investment plans.
If you have any questions Goldco’s helpline offers free, no obligation assistance.
Gold IRA Transfer and Rollovers
Goldco have been at the forefront of the Precious Metals IRA market for well over a decade, helping savvy Americans take advantage of special tax breaks on offer when buying certain precious metals products inside a self directed IRA.
With IRS relaxations on allowable assets, US citizens are now able to buy tax-advantaged precious metals while getting income tax deductions to the same value. If you’re in the 35% income tax bracket this is equivalent to the IRS giving you 3½ ounces of solid gold for every 10oz you buy!
Given Gold and Silver’s historic uses as wealth protection insurance in times of crisis, the IRS is helping you load up on these essential diversification assets just when we may be needing them most – and Goldco has prepared a series of useful guides explaining exactly what gold and silver can do when the next recession hits.
To help you get maximum advantage from gold and silver in your retirement plan, Goldco offers the following services:
#1: New Precious Metals IRAs
To be able to buy tax-advantaged bullion, you need to have a Self Directed IRA. Goldco can help you open a new Self Directed IRA if you don’t already have one – their team of specialists have opened 10,000s of accounts and have developed a process which is incredibly quick and straightforward.
Setting up arrangements with a leading Gold IRA custodian and ultra-secure bullion depository on your behalf, Goldco can handle every step of the process if you wish and can even help you pick a portfolio of metals depending on your requirements.
From first enquiry to having tax-advantaged gold and silver protecting your retirement can take as little as 10-14 days – and at only $260, including set up, annual maintenance, secure vaulting and wire fees, it’s among the best value in the market too.
#2: IRA Rollovers / Transfers
For customers who already have a regular IRA, an employee 401k or similar, Goldco can perform fast and efficient rollovers or transfers to a Gold SDIRA.
This is required because not all retirement accounts are able to take advantage of holding physical metals – in fact it’s only self-directed IRA’s that can carry physical bars and coins. Funds will need to be moved to the right type of account, which has to follow a specific process to avoid creating a distribution, which can be a taxable event or even cause a tax penalty. After all there’s no point saving tax on one hand then paying more in tax or penalties on another.
Thankfully specialists like Goldco carry out Gold IRA rollover and transfers all day every day and have the procedure down to an art form. From working with your existing trustees or custodian, to liaising with your new account, their team can transfer or rollover funds from one account to another sooner than we’ve seen some bullion dealers reply to an email.
The IRS may make the rules complex, but companies like Goldco take all the pain out of the process, leaving you to enjoy the shining and highly tax-efficient result.
Despite rollovers and transfers involving more work than opening a new account, Goldco’s fees remain the same – typically $260 including set up, first year’s maintenance, vaulting and transfer wire fee.
Goldco’s free Gold IRA Guide covers all aspects of the process and should be considered essential reading for anyone considering holding gold in an IRA.
Goldco’s Step-by-Step IRA Process
- A customer will initiate contact with Goldco, through their website or by requesting a free investor pack.
- They will then speak with a precious metals specialist for a short initial chat to see if precious metals or a gold IRA could be a good fit for their future plans.
- When the customer wishes to proceed they be given a telephone appointment with an IRA Specialist who will gather the required information to move forward with the process.
- Either a new account is established and transfer of funds initiated, or if the customer already has a suitable IRA they move onto the next step.
- With funds in the account, the customer’s Account Executive will discuss and if required help select a choice of precious metal bars and coins which will then be purchased.
- Invested inventory is placed directly into the customer’s IRA account at the chosen secure depository. This typically takes 2-4 days, but for non-stock items this can take from 2-4 weeks depending on rarity and wholesale seller stocks.
The items are then held in the IRA account until such time as the customer wishes to withdraw. At this point Goldco will ask for first opportunity to buy back – as they will generally offer better than average prices on metals they themselves have sold – or the client can sell to any gold dealer they wish.
IRA Custodian Services
All IRAs should be held by a custodian – a trusted and accredited third party helping keep your IRA investments at arms length and ensuring all investments and tax events are tracked for the IRS.
The rules for custodians are strict and because they work directly with the IRS and have a fiduciary duty of care to their clients they must meet and maintain high standards for IRS approval.
Not all custodians are set up to handle physical precious metals, or are well-versed in the sometimes complex IRS rules and regulations specific to precious metals. Goldco works with some of the most trusted precious metals custodians in the business and can suggest a custodian matched to your needs – especially if you’re looking at other alternative assets.
Goldco’s main precious metals custodian is currently Equity Trust – but the company are flexible enough to work with any custodian you’d prefer.
The required minimum purchase at Goldco to start a gold IRA is $25,000. Goldco’s preferred Custodian charges a flat annual account service fee which includes a one-time IRA account set-up fee of $50, as well as a $30 wire fee. Annual maintenance is $100, and storage is $150 for segregated storage or $100 for non-segregated storage.
Fees for gold storage and custodianship can vary depending on the company you select to handle these services (required by the IRS, as all IRA assets must be managed by a custodian). Depending on the Custodian, storage fees can range from $10 to $60 per month, or as a percentage of assets, from 0.35% to 1% annually. Goldco does not charge any storage fees for cash transactions over $25,000.
Gold in an IRA cannot be held at home – it must be held in an approved bullion depository, a specialist high security bullion vault assessed by the IRS as meeting strict standards. This is something Goldco will arrange on your behalf, and in conjunction with your custodian. For more details on vaulting see the next section; Storage.
The Goldco IRA Investing Kit contains more information on working with IRA custodians and is delivered free to your home.
Goldco Security: Precious Metals Storage
Whether inside of an IRA or outside in your personal / family investment portfolio – gold and silver is most secure when it’s being held in a specialist metals storage facility or depository.
Although specialist storage is a legal requirement for an IRA, it’s highly advised for any precious metals portfolio over $10,000. Despite home safes being able to be be insured, and with many of the better ones being rated at $25,000, $50,000 and even $100,000 – they can never offer the level of protection provided by a professional gold depository.
High security normally comes at a high cost, but thanks to the enormous economy of scale these large depositories operate at, many can provide all your storage needs regardless of how big your holding for between $250-$500 a year – and in Goldco’s case thanks to special arrangements they have with some of the top vaults in the country, far less.
At time of writing the annual storage fee for Goldco’s IRA storage services through Delaware Depository Services is fully included in Goldco’s total first year IRA fee of $260, or annual fee of $180. You can upgrade storage from allocated to fully segregated for only an additional $50/year.
And for non-IRA customers, it gets even better: Goldco have a special deal on offer for 2023 where high-security precious metals depository storage is free* in year one – saving their already low $100 storage fee.
Goldco’s recommended gold custodial services are the Delaware Depository Services Company, Brinks and International Depository Services.
For full details of these special storage offers or to claim the free* storage for yourself, request Goldco’s Free Gold Investor Kit.
Goldco Reviews: Online
Thanks to their strong focus on customer care and fast efficient services, Goldco reviews are wholly positive across all major review websites and ratings aggregators, averaging 5 stars or A+ ratings.
Goldco IRA Reviews are as to be expected the most common review found online although there are reviews from non-IRA customers and even coin collectors thanks to Goldco’s occasional promotions on Proof American Silver Eagles and Proof American Gold Eagles. Goldco’s IRA Guide also receives frequent mention.
As of May 2024, Goldco reviews among the main consumer protection sites are:
Trustpilot: ★★★★★ (1378 Reviews)
Consumer Affairs: ★★★★★ (1686 Reviews)
We ask all customers to leave Goldco reviews and ratings using the “Reviews” tab at the top of this section. Your reviews, good or bad, will help future investors make a decision when choosing Goldco for their IRA or investment gold.
Detailed Goldco Ratings
The following ratings are based on a combination of third-party reviews, consumer feedback and our own experiences in dealing with Goldco and are a direct comparison to other bullion dealers in the market.
The average mark should be taken as 50%, below average is 40% and lower, above average is 60% and higher. Ratings higher than 90% are considered excellent and are among best in class.
Metals Selection
Although Goldco can get hold of most precious metals products, their in-stock lines are typically limited to the most popular mints and brands at the most popular sizes. Special orders can see delays of 2-3 weeks, so we recommend sticking with stock items which are available immediately.
Metals Premium
Due to their high volumes in trade Goldco’s premiums on their most commonly bought items and largest bar sizes are excellent, especially in comparison to other Gold IRA specialists. Although the metals can be found cheaper at low budget bullion dealers, the value-added services Goldco bring to the table more than make up for this.
Storage Costs
Goldco’s IRA storage fees are among the lowest in the gold IRA marketplace and they run regular storage offers for non-IRA customers which can see free storage offered at certain order minimums. Even outside of special offers, Goldco’s annual storage averages between $100-$150 regardless of quantity vaulted, which can give clients significant savings versus percentage-based fees.
Shipping Costs
Shipping prices are included in Goldco’s low IRA fees and for retail purchases can be free above certain order minimums.
Customer Care
This is where Goldco truly stand out and Goldco customers are consistently happy with all aspects of the company’s services. While there are occasional bad reviews as can be expected with any company operating on this scale, these are considerably lower in volume or for less serious matters than at other equivalent companies.
Overall Rating
We have rated Goldco a high 92% making them out top choice for Gold IRAs in 2023 and highly recommended in all other aspects. The only class we don’t recommend Goldco is in the field of numismatics/collectibles, due to their being an IRA specialist and not a rare coin dealer.
Goldco Complaints
Goldco complaints, though rare on the ground do exist and from looking at the most common complaints these seem to be down to small misunderstandings. We see zero indications of any major complaints or suggestions of underhand tactics.
Complaints when the do arise tend to be either in regard to metals purchased (proof versus bullion) or timescale of investments (gold works best in the mid to long term and during crises). Complaints are never about non-delivery, miss-selling or other more serious problems sadly common in the market.
Goldco has a strong customer care team and request all customers contact them with any complaints no matter how small before leaving reviews and this means the company can typically turn around grumbles or small issues to a customer’s complete satisfaction, without affecting Goldco’s stellar 5-star and A+ ratings.
Complaints should be addressed to the Goldco email: support@goldco.com or by using the freecall number (877) 421-1239
Goldco’s Free Investor Kit
CLICK TO ORDER YOUR FREE KIT NOW
*Free Physical kit and silver coin strictly U.S. only. Qualified investors only. While stocks last. T&Cs apply, see website for details. Alteratively for details of any free offers mentioned, call Goldco on (877) 421-1239
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Chris – :
I spoke with 6 other gold companies before going with Goldco and I can only say Goldco were so much better than the rest that it was a no-brainer in the end, no comparison. One of your *supposedly* top rated companies was a nightmare and called me day and night for 2 weeks until I told the sales guy I’d report them.
M. Bultman – :
Positive and pleasant experience with a friendly well-trained support staff. A special mention to Mike and Adam who’s knowledge and communication skills were amazing.
Terry – :
As a first-timer in precious metals Goldco made moving my IRA practically painless. Practically painless but not without pain due to an issue with phone but all went well in the end.
Cheryl – :
I cannot fault my experience with Goldco especially the representative I worked with who was a 30+ year veteran in the precious metals industry. I do not enter these things lightly and before choosing Goldco I gave the matter extensive research speaking at length with other companies however only Goldco were able to answer my tricky questions and put my mind at ease on my particularly complex case. Other companies I spoke with seemed to be only interested in grabbing my money but I truly felt Goldco had my best interests at heart and so i went with them.
John A – :
My sales rep at Goldco said some things very different to what other gold companies were saying and I wasnt sure if what he was saying was true however after investigating things further he was on the money and I’ve since found out the other company I was considering going with has run off with customers money and so I’m very grateful for his help and advice
Joan and Marty – :
We have been very happy with the service GoldCo have given and the whole journey from initial call to owning physical metals in our IRAs was as simple as it could be. I’m personally relieved we have divested from some of our paper assets prior to their recent crash and expect things to only get worse as the insane choices of governments around the world lead us into what can only be described as fully orchestrated chaos.
D.H. – :
Good company not pushy and well priced
E.G. – :
I worked with Goldco over a year ago and it was a great experience everything went smooth process was easy to follow and fees were very fair. Not once did anyone speak down to me or make me feel stupid or that my investment was low which is exactly how another company who are on here acted. I’m so happy I found Goldco because if I had given up on my first attempt with the lesser firm I wouldn’t now be in the happy position I am where my metals have risen significantly especially in relation to other investments.
Patty W – :
An excellent experience helpful company good advice would recommend
M.S. – :
I could not be happier with GoldCo from the first contact to a successful investment. GoldCo went above and beyond and there was no agenda or push to make me buy certain products. They listened to my needs and requirements and also to what worried me and came up with a choice of solutions across a few ranges of price. I did not feel any pressure and was able to make my decision in my own time. This is night and day when looked at in comparison with another gold IRA “specialist” I spoke with as this crowd pushed and pushed me to buy their choice when I had told them several times it was of no interest to me. I’m fully confident GoldCo’s well thought out selection will do me well in the coming years and I know that if I decide to invest more of my pot into precious metals, they will be the first and only company I call.
Martin – :
They are good communicate well not pushy and prices seem reasonable
J.P. – :
Most helpful company despite delays my end worked through and still achieved my rollover in the time they said it would happen
David S – :
I recommend this company they have helped me enormously and went above and beyond to get me through issues I was having with my old account manager. Their prices are fair and at least comparable with other companies I looked at but they win big on fees and storage which when all added up make them a better proposition than even so-called ‘wholesale’ dealers
Gerald – :
Goldco site doesnt work for me I see a page about linktrust what is this? How do I get the free kit? I am in Dubai and will pay shipping
Bullion Directory – :
Hi Gerald thank you for your message. Unfortunately Goldco only ships their physical kit inside of the USA. As for their website not working, I believe they have a system in place where their special offers such as their kit pages will only show if the visitor has a US-based IP address. You could try using a free VPN service which can make your computer appear to be in the US. Alternatively their main website at goldco.com works globally and it will have links to their investor guides which are available as downloadable PDFs – a useful service for US investors and IRA/401k holders who are currently out of country. Hope this helps, Alice.
Joyce – :
another perfect transaction topping up gold in my IRA everything went exactly as it should
johnathan – :
great service to the point no messing around they got the job done quickly and at half the fees to others
Joyce G – :
I needed some diversification in a hurry and the Goldco brokers moved FAST 4 days start to finish very impressive had me holding gold sooner than it took another gold dealer to sent me their ‘investor kit’ aka flimsy pamphlet
Donald Moore – :
I saw their ad on facebook and got the Chuck Norris book. It was short and to the point but opened my eyes to whats going on. While I may not agree with everything he said the overall message is totally on point and would apply to anyone regardless of political or religious beliefs
Sam K – :
A good company to work with very helpful and explain options clearly
Samantha – :
excellent gold dealer very professional nothing was too much trouble
Ellen – :
Everybody I spoke to at Goldco was very helpful. I was taken aback by the high levels of care they took with me throughout my investment process and they certainly earn their small fee! My whole experience was night and day to the company I tried first and you can see why Goldco have the solid reputation they do.
John D – :
They were good knew what they were talking about although slightly more expensive than if I was to do it all myself
Linn – :
I was very pleased with the silver coin you sent it was completely unexpected and welcome gift! It has been a pleasure dealing with you and I look forward to seeing my account grow
MARK – :
PHENOMENAL ADVICE ON GOLD AND BITCOIN
Jonny – :
I have nothing but praise for GoldCo and the three persons I spoke to over the past month they have helped me expand my confidence in precious metals leaps and bounds. I have spoken to several companies and GoldCo just felt “right” so I went with them and they’ve been great to work with. I would recommend them and in fact have done to several of my buddies.
José Luis – :
the website didnot work it just white screen and loading never finish. How I can buy if not working site?
Dirk U. – :
First time investor in gold and silver Goldco were very helpful
J. Hadfield – :
Second time I purchased thru Goldco very quick this time now account was already in place. Have made good money on account since last time and will buy again.
John L. – :
thank you Goldco very good experience working with Mike he’s a great guy very helpful
Lee – :
Tony very helpful as are team lots of questions answered and probably more hand holding than theyre used to! SIX out of five!
COLIN P – :
SUPERB SERVICE FROM THE GOLDCO TEAM
Monica – :
Flawless transaction and very professional staff. Glad I went with Goldco when I EVENTUALLY decided now was the time
Johanna – :
I have to single out Tony P*** with thanks for the exceptional experience I had he is very smart guy knows what he’s talking about and speaking with him is like a call to an old friend. He made my gold IRA a pleasure.
Pete C – :
Great team at goldco helped me make sense of transfer process and didnt ever get the feeling they were selling me on something. Obviously they did though!
K. P. – :
Flawless! $120k in mixed metals very well priced and low fees. Completely satisfied and will use again.
Colin – :
happy with service transfer went smooth good prices
Joyce – :
Another perfect transaction through Goldco just completed as smooth as the last. Glad I was told to hold off a few days as I saved $100 an ounce! Excellent service as always
William – :
very good experience with Goldco and David their broker couldnt have been a nicer more helpful guy
Lance Jones – :
Makes a nice change to have someone listen and not just sell-sell-sell especially in this game. Very patient and resourceful agent pointed me in the right direction and left me to make my own decision in my own time.
Dave Stuart – :
good to deal with asked for an information pack very helpful guy received it in 3 days good info and 2 months later I’m very much enjoying watching gold climb!!
Brian T – :
Gold Co helped me with IRA transfer in January everything went very well and I have since bought silver and gold.
My broker is now working from home due to the cornoavirus and despite this he’s just as professional as when I was in the office and I have completed another purchase last week despite other dealers saying they have no stocks.
I had read some negative reviews on Gold Co being pushy but I would say the opposite is true I’ve been given ample time to decide on how I want to go and it was actually me who called back. You’ve no idea how refreshing this is and compared to when I was buying our new RV when the dealership called me daily for 2 straight weeks.
I’ve found Gold Co to be very efficient at paperwork and the purchase process is really simple. I had some ideas on what I wanted to buy and after some advice I changed tack a little buying 50% silver and 50% gold and I’ve since increased my gold after it dropped during the initial covid stock crash.
To summarize I’m wholly happy with our dealings and I’d recommend this company to anyone
Guy – :
We’re in a lockdown and no gold dealers are selling despite prices being on a drop before the big pickup and I was almost despairing until I spoke to Goldco who DO have gold and are actually selling it so 10/10 for that what I’d have assumed was the #1 task of a gold dealer selling gold. Very helpful and good advice they gave I dont know why other gold dealers cant be selling gold but not only did Goldco sell but I was able to get 40k worth when others are limiting orders to nonsense like 5k which is crazy. Be healthy and stay safe its gonna get a lot worse before its better!!!
Harold D – :
Happy with everything transaction went as smoothly as I’d hoped and Goldco were the height of professionalism at all times
Margaret P – :
I had the pleasure of dealing with Goldco in a recent IRA transfer completed November 2019. Both advisors were absolutely top of their game, one on the IRA side and the other as an expert in gold and silver coins. I was out of the country for two weeks and they still got everything finished on time and earned every penny of their fees
Brad – :
First class experience not pushy no harassment very happy all good
Patrick – :
understanding and patient gave me much appreciated breathing space to get my affairs in order after divorce
Joan – :
I was blown away with how helpful Goldco were when I was getting out of my 401k and into a self directed IRA. First up I wasn’t a big customer with my retirement account maxed out at $28k and despite this I was treated as if I was their top client. Nothing was too much, no question too stupid or worry not taken seriously. I really do have to take my hat of to the three agents I worked with from start to finish and the patience and understanding they showed me. There were firms I called up who told me they didn’t work with small scale investors and didn’t take me seriously and I now feel all Pretty Woman on them. Yes I only had a 28k account but I’m all on that one and when my husband moves over which he will then suddenly there’s a 10x on that. So once again thank you Goldco and as for ***** ****** it’s your loss LOL!
Christine – :
Very satisfied with Goldcos professionalism. I must commend Rick Dougherty especially on his clear explanations and the patience he showed me when I bought some investment coins
Richard – :
To be fair I was a little bamboozled after getting off the phone but I got a better explanation from Lauren. I just thought John was too fast a talker. Other than that great and proceeding with rollover now.
Cary – :
A big thank you to Goldco representatives Reggie and Patricia Loya for the help they gave me rolling over my 7-year old IRA into a gold IRA. Perfect experience and I’m hopeful for good performance
Melissa – :
Goldco helped me transfer my 403b into a self directed IRA and my broker Richard went so far above and beyond helping me it was ridiculous! I cannot be happier with the process and glad I went with this company
John Idaho – :
I got a good deal on silver thank you Goldco Johnny Jim and Lauren
Francis – :
Good company to work with very helpful and never pushy. Faultless service and all transfers went like clockwork. They know what they’re doing and it shows
David M – :
Very professional outfit and honored a price I’d been quoted even after prices rose. My delay which was entirely my fault could have cost me over $400 but goldco were amazing
Katrina J – :
My name is Katrina James and I wanted to write this to congratulate the employees and owner of Goldco Precious Metals on such a great business. I had never heard of using metals for my IRA before and when I did, I looked around for different companies who do this and how they do it. Goldco was the only one who stood out to me and to me it seemed the most secure. I live in the Reseda area and they’re not too far from me so whenever I have questions, I can always pop on by and ask them. The people that I talked to were very helpful and courteous. I didn’t even make an investment yet until the second call but they still treated me with such respect. I honor how gold and silver IRAs can save us from a bad economy and I suggest everyone to do their own research and give Goldco a call. Besides the amazing service, they definitely teach you a thing or two about the process. Thanks Goldco!
TM – :
I organised a precious metals IRA with Goldco when they were Heritage Gold Group and I have to say I was pleased with their speed, service and costs.